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Forum Discussion
ThisSucks
Jun 21, 2019Aspirant
Anyone else still having problems with FW 1.0.3.4?
I'm going to be brief. I can't be the only one who purchased an RAX80 Router, and then after a certain time, had it fail due to the recent upgrade. Then when you try and reach customer support, they ...
shadowsports
Jun 21, 2019Hero
Thanks for sharing.
What stands out in your post for me.
Netgear wanting to charge you $90 dollars during your warranty period to diagnose a problem.
This is a poor business practice and not something anyone should tolerate. If your router is out of warranty it's understadable. You are the second person I've seen a post from this week who has complained about the charge to diagnose during their warranty period.
Sorry you had bad luck. I understand this has soured you on the brand.