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Forum Discussion
zognorf
Aug 12, 2024Aspirant
Apple services suddenly not working with RAX80
Sometime as of the past week or two, no Apple device connected to my wifi is able to stream data. That means, Apple Music does not work, nor does Apple TV, software updates, App Store downloads, etc....
- Aug 12, 2024
What happens if you set WPA2 and AES only on the router?
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
Try option #2 first...
michaelkenward
Aug 12, 2024Guru - Experienced User
zognorf wrote:
Sometime as of the past week or two, no Apple device connected to my wifi is able to stream data. That means, Apple Music does not work, nor does Apple TV, software updates, App Store downloads, etc. The best I can figure is that Apple changed something involving security that Netgear has neglected to roll out in a firmware update, leaving me somewhat out of luck.
Apple is famous for changing things and not telling anyone else in the industry what it has done. That makes it hard for Netgear, and anyone else, to produce "forward compatible" devices. And the market for crystal balls is a mug's game.
Have you approached Apple for help?
Did you find this?
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
Just another user with time on their hands.