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Forum Discussion

AntonyRobinson's avatar
Jan 04, 2021

Armor unable to activate

 

I have recently bought a 2nd hand R8000 and I'm trying to setup the Armor. I was unable to activate the trial, but I thought this may be due to being 2nd hand, so I've bought a subscription via armor.netgear.com and I can see my router in the account when I log in and according the account, my router is secured with Armor, but when I look at it on my mobile app, it still shows as not active.

am I missing something? do I need to restart my router? do I need to do something else

 

Firmware V1.0.4.66_10.1.75

 

thank you

 

Antony