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Forum Discussion
jimbotron44
Jul 23, 2023Aspirant
At a loss here with my Nighthawk RAX70 router
I am at a loss and have no clue what to do. I had my Nighthawk RAX70 router hooked up to my Netgear cable modem CM1100 and everything was working fine. I went to bed after playing an online video g...
michaelkenward
Jul 23, 2023Guru - Experienced User
jimbotron44 wrote:
I woke up 30 minutes later and we were having a thunderstorm. I went back to bed and woke up the next morning to find no internet. My modem and router are hooked up to a surge protector and both power on but I am unable to get internet or even login to either device with a connected working and tested ethernet cable.
Surge protectors are useless when it comes to lightning protection. They are too slow and can't handle the high voltage.
Does A Surge Protector or a UPS Protect Against Lightning?
So, do point-of-use surge protectors and UPSs protect the devices from lightning?
The answer is simple - no, they don't. Each lightning carries so much energy and it is so fast that point-of-use surge protectors and UPS devices do NOT protect connected devices from the lightning.
You hardware is probably dead.
I am surprised that your ISP didn't know this and try to sell you a replacement.
jimbotron44
Jul 25, 2023Aspirant
I would believe it was dead if the lights didn't come on and yes I am using their equipment right now.
- michaelkenwardJul 25, 2023Guru - Experienced User
jimbotron44 wrote:
I would believe it was dead if the lights didn't come on and yes I am using their equipment right now.
The other possibility is that the mains adapters are dead while the modem and router live on.
That's unlikely, but worth check before you splash the cash on new kit.