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Forum Discussion
At a loss here with my Nighthawk RAX70 router
I am at a loss and have no clue what to do. I had my Nighthawk RAX70 router hooked up to my Netgear cable modem CM1100 and everything was working fine. I went to bed after playing an online video g...
Thank you for the feedback. The day this was discovered I did all the disconnections and power cycles. The modem lights all powered on. They were all solid green. I think for the modem this is not what they should be...the solution in the manual is says:
All LEDs stay on. • Reset the configuration of the cable modem to its factory defaults. • If the error persists, a hardware problem occurred. Contact technical support.
So lights are on both devices like it works but no signal is coming out.
Is there some internal settings that the ISP could have triggered and blocked my service. The tech did add each device separately with their equipment. Changing modem MAC addresses with the ISP while alternating devices didn’t work (my equipment)
jimbotron44 wrote:Thank you for the feedback. The day this was discovered I did all the disconnections and power cycles. The modem lights all powered on. They were all solid green. I think for the modem this is not what they should be...the solution in the manual is says:
All LEDs stay on. • Reset the configuration of the cable modem to its factory defaults. • If the error persists, a hardware problem occurred. Contact technical support.
So lights are on both devices like it works but no signal is coming out.
Is there some internal settings that the ISP could have triggered and blocked my service. The tech did add each device separately with their equipment. Changing modem MAC addresses with the ISP while alternating devices didn’t work (my equipment)
Your ISP would only have one modem registered to your account at a time. I believe you have done your due diligence. It appears your hardware was a casualty of the storm.
Power outages are a routine occurrence where I live. I use a medium sized UPS to isolate both my modem and router from my home electrical system. The UPS also provides me with 45 minutes of Wi-Fi and phone service before the batteries drain out.