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gurugt705's avatar
gurugt705
Follower
Aug 18, 2019

Awful Wi-Fi Speeds

Hi Everybody,

I’ve just setup my RAX80. I have a 1-gigabit connection from my ISP. Whenever I run a speed test from the router itself I get 940 mbps, which is amazing and in very happy about.

However, the wireless performance leaves a lot to be desired. I’m testing from my iPhone XS very close to the router (connected to the 5Ghz band) and am only getting around 150mbps. I know I should expect 940, but I was expecting at least half.

I’ve updated the firmware on the router, my phone is updated, and I’ve reset my whole setup/power cycled everything.

I’m actually getting less mbps than the router I upgraded from, the Asus RT-AC56U.

Is there anything you guys would recommend to improve the wireless speed?

2 Replies

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  • Michael_G19's avatar
    Michael_G19
    Aspirant
    Aug 19, 2019
    I have the same issue and I am using wireless AX capable devices (Galaxy S10+) and I am only getting 180mb/s.. Even though I get 1Gb from the ISP. My old Verizon router was giving me better speeds over wifi.
  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Aug 20, 2019

    Hello gurugt705 & Michael_G19,

     

    Have you gotten a chance to enable/disable QoS to see if there are any improvements? Furthermore, your device is provided with 90 days of complimentary support which can be accessed using the link below. 

     

    https://www.netgear.com/support/default.aspx


    ~Christian