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Forum Discussion
rctvideo
Sep 08, 2019Aspirant
AX12 AX6000 Wifi Router losing password on devises
On several occasions one of two of my devises will not connect to the Wifi. When I connect is says it has the incorrect password. The devise connected before with the password that i installed. I ...
- Oct 11, 2019
Yes it works, the problems are solved
Christian_R
Sep 13, 2019NETGEAR Employee Retired
Hello rctvideo & VelkySyr,
A few questions for the both of you:
1. Is the issue occurring on all devices?
2. Have you tried factory resetting your router and going through the setup instructions again?
3. You may also try forgetting the network on your wireless device and reconnecting
4. What firmware version is your router on?
~Christian
- MTjeSep 18, 2019Initiate
I have exctly the same problem, last 3 days, our iphones (6, 7 plus), and my galaxy note 8 and ipad pro (2018) all latest firmwares lost their connection and couldn't reconnect due to their passwords being incorrect, which I am sure wasn't the case, after several times of retrying it worked again.
Router Firmware Versie V1.0.1.90
- rctvideoSep 21, 2019Aspirant
1. No just a few. Other devises work fine.
2. No this has not been tried
3. Tried
4. Latest V1.0.1.90
- Christian_RSep 30, 2019NETGEAR Employee Retired
rctvideo,
Thanks for confirming. I have sent you a message with the trial firmware.
~Christian
- medic4085Oct 11, 2019Aspirant
Christian_R,
Has anyone been able to confirm that the trial firmware worked? This was not a problem for me until about 1 month ago. Now I have to keep rebooting the router and it will fix the issue for a few days.