NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rctvideo
Sep 08, 2019Aspirant
AX12 AX6000 Wifi Router losing password on devises
On several occasions one of two of my devises will not connect to the Wifi. When I connect is says it has the incorrect password. The devise connected before with the password that i installed. I ...
- Oct 11, 2019
Yes it works, the problems are solved
Christian_R
Sep 13, 2019NETGEAR Employee Retired
Hello rctvideo & VelkySyr,
A few questions for the both of you:
1. Is the issue occurring on all devices?
2. Have you tried factory resetting your router and going through the setup instructions again?
3. You may also try forgetting the network on your wireless device and reconnecting
4. What firmware version is your router on?
~Christian
MTje
Sep 18, 2019Initiate
I have exctly the same problem, last 3 days, our iphones (6, 7 plus), and my galaxy note 8 and ipad pro (2018) all latest firmwares lost their connection and couldn't reconnect due to their passwords being incorrect, which I am sure wasn't the case, after several times of retrying it worked again.
Router Firmware Versie V1.0.1.90