NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rctvideo's avatar
rctvideo
Aspirant
Sep 08, 2019
Solved

AX12 AX6000 Wifi Router losing password on devises

On several occasions one of two of my devises will not connect to the Wifi.  When I connect is says it has the incorrect password.  The devise connected before with the password that i installed.  I ...
  • MTje's avatar
    MTje
    Oct 11, 2019

    Yes it works, the problems are solved

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Sep 20, 2019

Hello Nighthawk AX Community, 

 

We currently have a trial firmware that may help resolve this issue. If you're interested, please send me a message. 

 

Christian 

  • rctvideo's avatar
    rctvideo
    Aspirant
    Sep 21, 2019

    Sure.  I will try the firmware upgrade 

  • Streaky's avatar
    Streaky
    Aspirant
    Oct 17, 2019

    Hello, I have had this problem for some time on my router, an it's also happening to visitors trying to access my home WiFi.  I have the latest firmware (1.0.1.56) - is this beta firmware out of beta yet?  I'd dearly love to make this password issue go away.

     

    Streaky

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Oct 18, 2019

      Hi Streaky, 


      Would you mind confirming the model number of your device (eg. RAX120)


      Thanks,

      Christian 

      • Streaky's avatar
        Streaky
        Aspirant
        Oct 21, 2019

        Firmware 1.0.1.56