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Forum Discussion
AX12 internet disconnects
My new router randomly disconnects from the internet. The router is reachable but not the internet through the modem. Rebooting the router seems to correct the issue for a time as does powering off the modem and repowering it. I’m on the latest firmware’s
1 Reply
Hello Padishah,
May you provide the current firmware version the router is on. You may also get in contact with our support team as newly purchased devices are provided with 90 days of complimentary support.
https://www.netgear.com/support/default.aspx
Christian
