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AX12 RAX120 Overheating Daily
Upgraded to the RAX120 and shelled out quite a bit of money for this and 2 nighthawk EAX 80's for overkill wifi coverage. But i have to restart the AX12 every day sometimes more then once. Ive never ...
Konoki5k wrote:Upgraded to the RAX120 and shelled out quite a bit of money for this and 2 nighthawk EAX 80's for overkill wifi coverage. But i have to restart the AX12 every day sometimes more then once. Ive never heard the fan kick on except on restart. The unit is super hot to the touch. Its sitting on the top of my desk hutch, good airflow no obstructions. Is there a way to manually turn this fan on so this thing stays cooler?
Why are you restarting it? What issue is causing you to require a restart?
I'm guessing (again guessing) its because you're getting an "internet not available" message? Again guessing as you didn't put why you're restarting.
My guess probably wouldn't be the router. They do get hot but not overheating hot. They have passive cooling and only kick on when they're under a high load for a long period.
My guess is probably the EAX80's you're using. I'm betting you set them up in mesh mode. They are mesh extenders but function poorly when they have more than 1 extender and are using the mesh setup. Reason why is they loop. What I mean is that if they're in the same area and can see the other extenders wifi, sometimes they connect to each other and loop. Then anything connecting to the extenders, end up without having internet avaible. the simple fix is to make one of the extenders have its own uniqure SSID.
if you're not running them in mesh mode, let me know and we'll look further.
Or if your reason for rebooting is different.
the not simple fix? Actually get a mesh setup designed to run full mesh like Orbi.
What firmware is on the router?
Firmware on the extenders?
Modem you're using?
Do the EAX80 as a pair really do that?
ive a pair of EX8000 and are as stable as can be. The only time they throw a fit is if the router has been turned off. Placement is key but they should not loop one they connect to the router and it's a stable Wi-fi.Info is a bit limited but if you have not done a reset on the router after upgrading I would do that with the pin hole method and remember not to use any saved profiles afterwards.
Newfiedrool wrote:Do the EAX80 as a pair really do that?
ive a pair of EX8000 and are as stable as can be. The only time they throw a fit is if the router has been turned off. Placement is key but they should not loop one they connect to the router and it's a stable Wi-fi.Info is a bit limited but if you have not done a reset on the router after upgrading I would do that with the pin hole method and remember not to use any saved profiles afterwards.
they don't inherently connect to each other. But if for some reason they get disconnected from the router and one connects to the other extender, it increases the latency/lowers the speed and then if the other extender has the same happen........it causes the looping.
The only time its recommended to use the mesh setup when you're running multiple extenders is if the extenders aren't in range of each other. Which gets less common the better extenders get.
Otherwise its best to have one extender on its own ssid.
I’m finding them pretty good but they could do with connect to router only like the Orbi system has.
apart from that the system is stable with the AX12 RAX120 where as with the XR500 I had constant issues with connections with the extenders. It's like the old Apple routers, turn on and forget which is perfect.
Yes im restarting due to no internet and when i say hot i mean dang hot. Latest firmware as of sunday on all devices. Extenders are wired throughout the house. Router is in use all day as my wife works from home and my son streams and games all day. Have tried it for a few days with the extenders off and its still kicking her a few times a day.
Did you do a full reset after the last updated firmware. If not use the pin hole at the rear and don't use a saved profile as that can introduce issues from the saved config.
my 120 is warm but not hot as in too hot to handle.
have you raised a support issue yet?
Newfiedrool wrote:Did you do a full reset after the last updated firmware. If not use the pin hole at the rear and don't use a saved profile as that can introduce issues from the saved config.
my 120 is warm but not hot as in too hot to handle.
have you raised a support issue yet?
No i didnt do a full Reset but i will do that tonight when i get home and then redo the settings. then i will try the debug page as well to see what is going on with it. I have not started a support ticket yet. Thought i would check here first to see if there was something i could do.
sorry Newfiedrool and i got on a bit of a tangent. :)
What modem are you using?
Again, they do run warm to hot.
You weren't that specific again saying "it kicked her". Is it connected and saying "no internet available", are wired devices loosing connection, etc. The better details you give me the better i can help.
What firmware number is it?
An immediate reboot fixes the issue? this usually isn't true if its an overheating issue as it takes a bit to cool enough to function again.
When everything is up and running and its running hot, go to *192.168.1.1/debug.htm (*whatever lan address you set for your router) this pulls up a cpu monitor on pretty much all models. I don't have the RAX120 but i think it also has the option for monitoring the fan. Thermal_FAN.htm just replace the debug.htm with this and it should being you the fan monitor page. Again, I don't have a RAX120 to test it on and its specific to qualcomm.
Will Try it when i get home, Normally leaving the unit off for a few min helps. The firmware version is 1.0.1.114. And when i say it kicks her, Wireless and wired do not work, cable modem is not accessable when this happens. Ive given my PC a static IP and its plugged into the router and I cannot connect to it till its turned off for a few min. Its connected to an xfinity modem in bridge mode. I dont have the model avaliable as im at work atm.
