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Forum Discussion
AX12 RAX200 keeps disconnecting WiFi and ethernet
Hi my RAX200 keeps randomly disconnecting WiFi devices and Ethernet but not always all devices sometimes it will disconnect 5ghz devices and keep 2.4ghz and Ethernet and be connected to the modem and ...
If the routers hardware has failed you log into mynetgear.com and start a RMA.
Both are 13 months old. Any option to get hardware support from the site is disabled.
When I called, I was told “no” when I asked for an RMA because it was out of warranty. I was told that Netgear does not repair hardware that is out of warranty, even for a price.
It feels like a hopeless solution. I regret spending that much money. I thought they would last at least until the next technology evolution. I feel dopey for buying WiFi 6 routers before I could fully realize the benefits.
When I called, I was told “no” when I asked for an RMA because it was out of warranty. I was told that Netgear does not repair hardware that is out of warranty, even for a price.
It feels like a hopeless solution. I regret spending that much money. I thought they would last at least until the next technology evolution. I feel dopey for buying WiFi 6 routers before I could fully realize the benefits.