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timbo8391's avatar
timbo8391
Aspirant
Jul 19, 2020

AX12 Router Won't Connect to Comcast Cable Modem

I've got a Comcast Arris cable modem and configured it for bridge mode. I connect it to my AX12 router and I get an internet light on the router so everything looks good. However, I can't connect to the internet. I've rebooted both modem and router several times with no change. If I use the Comcast router everything works but I'd rather use my AX12. The AX12 also is working since I have used it with another modem. Does anyone know what might be going on?

1 Reply

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Jul 19, 2020

    Please post about this over in the RAX forum:

    https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6

     

    Good Luck. 

    timbo8391 wrote:

    I've got a Comcast Arris cable modem and configured it for bridge mode. I connect it to my AX12 router and I get an internet light on the router so everything looks good. However, I can't connect to the internet. I've rebooted both modem and router several times with no change. If I use the Comcast router everything works but I'd rather use my AX12. The AX12 also is working since I have used it with another modem. Does anyone know what might be going on?