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Forum Discussion
AX12 speed drops
M1000v2 I had a Nighthawk 7800 router that began experiencing internet speed drops. A friend who is an IT tech suggested I buy a new router since it was about 5 years old. I bought a Nighthawk AX12....
So you have the RAX120?
What FW version is loaded on it?
e sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Are you using the Yellow WAN port or the Multi Gig port for the connection to the ISP modem or ONT?
What device are you using to speed test with?
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Protection Engine, Traffic Meter.
The router auto updated the firmware upon internet connection.
Both cables are new, yellow for the modem/router connection and a new Cat5e for router PC connection.
Internet port is clearly marked, the Multi port is used for the PC connection.
Testing is done by my ISP, my IT friend and myself on Speedtest.net. The hard wired PC is used for testing. Access speed is normally 660mg/23mg
While working with the ISP on this issue they had me run the modem straight to the PC and the speed test was normal. They checked the modem and found it working normally.
Prior I had 90/15. After the router was put back in the system the speed dropped back to 90/15. A few hours later I ran another speed test and it was normal. This morning I checked again and it was normal. The speed drops are totally random.
Router settings are factory default besides setting up the Wi-Fi for other devices.