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Forum Discussion
tedlums
Aug 28, 2019Aspirant
AX12 very slow ping/latency
ax12 latency too high to run hulu. error occurs on multiple tv's so not a tv issue... tried unplugging for 30 mins and latency dropped some but still have error and can not play hulu. reset factory d...
tedlums
Aug 28, 2019Aspirant
Thank you for the tips, I will try when i get home tonight. The TV's worked great with multiple streams at the same time through wifi then all of the sudden started getting error messages. When I called Hulu they said my latency was too high and thats why I was getting the error message. When I test the speed on living room TV (5ft from router) speeds are only showing around 2575. I will also check the firmware, shows its up to date.
plemans
Aug 28, 2019Guru - Experienced User
If you're only 5ft from the router, hardwire in that specific tv. One less device clogging up the bands. :) It leaves more bandwidth for everything else you're using. I know you stated you have other tvs with the issue but I hardwire in everything I possible can in my house to free up the wireless spectrum.
- tedlumsAug 28, 2019Aspirant
Now that you mention it... I did notice I did not have an option of chooing 2g or 5g when i reset to factory settings on tv and router. I will check that as well tonight
- avtellaAug 28, 2019ProdigyI don’t think it has anything to do with AX or HT160, I myself since the last two firmwares have had issues (only with the Intel clients in my case) where there would suddenly be massive ping spikes until I disconnected and reconnected to the network. I tried using only HT80 and AC mode only as well to check and it made no difference. On rare occasions all clients would drop not just the Intel ones.
- plemansAug 28, 2019Guru - Experienced User
avtella wrote:
I don’t think it has anything to do with AX or HT160, I myself since the last two firmwares have had issues (only with the Intel clients in my case) where there would suddenly be massive ping spikes until I disconnected and reconnected to the network. I tried using only HT80 and AC mode only as well to check and it made no difference. On rare occasions all clients would drop not just the Intel ones.Intel did have issues with their drivers when the RAX devices first came out. Not sure how they are currently as there have been a few updates from intel recently directed at fixing those issues.