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Forum Discussion
AX12 Won't connect to Comcast Modem
I've got a Comcast Arris cable modem and configured it for bridge mode. I connect it to my AX12 router and I get an internet light on the router so everything looks good. However, I can't connect to ...
I think this is the problem I am having. I get everything connected up, get an internet light on the router but I don't think I get an IP. I have no idea why this is happening. I had the AX12 working just fine with a different modem. Maybe I need to switch back to my old modem and get rid of the Comcast one. I'm not even able to see the router when I try to browse to it. Comcast sees nothing wrong when they check.
The problem could be on either end but it's hard to tell. I suspect Comcast firmware is the issue. We would need an engineer from either side to debug. All I can tell is that the asignments are not being negotiated between them.
Correct. I may switch to my own modem. I doubt this will ever be resolved if we need engineers from both sides to debug it. Thanks.