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Forum Discussion
caughtbythefuzz
Oct 22, 2020Initiate
AX1800 drops connection to certain devices
AX1800 (RAX15) sometimes drops connection to certain devices on network. Connections will work for several days and then drop. Device will then not be able to access network with following error: "Un...
Christian_R
Oct 27, 2020NETGEAR Employee Retired
Hello,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
caughtbythefuzz
Oct 30, 2020Initiate
The problem presented itself after 90 days and your support team directed me to this forum. My desire to ever buy any products from Netgear, or recommend them to other consumers, is falling fast.