NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

predsfan09's avatar
Nov 02, 2021
Solved

AX1800 Extender wont connect

I purchased the AX1800 wifi extender its shows connected to Xfinity modem but the client connect light is not lighting up and Netgear_Ext isn't showing up when i try to connect the device to it 

  • plemans's avatar
    plemans
    Nov 02, 2021

    predsfan09 wrote:

    no did not hit wps prior to using assistant when gets to wifi connection for NextGear_Ext its not found and the Xfinity Gateway shows its connected to the router but the client connect is not lit 


    If the xfinity gateway is showing it connected, some type of setup went on. Either using wps, using the app, or using the assistant. 

    The client connect light comes on when a device connects to it. And that devices is a mesh device. Meaning it uses the same ssid as the router and allows devices to roam between it and the router. so it won't show up as seperate. And if a device hasn't roamed to it, nothing is going to show for a client 

    If the gateway is showing it connected, it'll have an ip address for it. You can use that ip address to connect to the extender. 

7 Replies