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Forum Discussion
GaryRidsdale
Jun 09, 2021Aspirant
AX1800 freezes after 45 minutes transferring files to USB drive.
Hi, I have recently installed an AX1800 ( RAX20-100cns) and attached a WD 12 TB Easystore drive to the USB port. It connects and transfers trouble free but slows down after and hour or so until ...
Christian_R
Jun 15, 2021NETGEAR Employee Retired
Hello GaryRidsdale,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian