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Forum Discussion
AX1800 Wi-Fi 6. cannot connect to app or get online
I have had an issue since taking out of box…. Got on app… had issues… using Spectrum modem… service is for 500 speed… modem lights are on Samsung tv says connected spectrum says I am not… when I try, ...
What model# router do you have? AX1800 is a wifi speed.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
RAX10-100NAS. (Netgear)
Modem is spectrum D3.1 2.5G eMTA is this what you mean? Not hugely tech savvy and learning a lot though in last few days where do I find what firmware version is loaded… oh I hope you can help!
Modem is spectrum D3.1 2.5G eMTA is this what you mean? Not hugely tech savvy and learning a lot though in last few days where do I find what firmware version is loaded… oh I hope you can help!
SAF22 wrote:
RAX10-100NAS. (Netgear)
Modem is spectrum D3.1 2.5G eMTA is this what you mean?If Google is to be believed, that could be a modem/router.
Does it have a row of four Eternet ports ion the back?
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support- It does have ports on the back… so sorry if I misspoke, I only have one modem and one router…
