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sibek's avatar
sibek
Follower
Jun 24, 2020

AX1800 WIFI 6 Can't connect 2nd laptop

I set up the router and successfully connected 2 iphones, my laptop, roku, a printer, and a wifi speaker.  I can't get my husband's Toshiba laptop to get internet connection. It recognizes the wifi network. I've put in the correcct WPA password.  I've done the suggested trouble shooting.  When I put in my admin/password to the browser it just keeps rejecting it and saying it's not a private network.  Any ideas?

 

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  • plemans's avatar
    plemans
    Guru
    Jun 25, 2020

    Check which wireless card is in the toshiba. Many laptops utilize windows updates for their drivers. And it rarely gets updates. So they tend to be out of date and had issues with AX when it was first released. 

    So find out what wireless card is in the laptop. 

    Then go directly to that manufacturer's website and download the driver for the wireless card so its current. Try thatt first.