NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Swordman49's avatar
Swordman49
Aspirant
Sep 14, 2021

AX1800 Wifi router

I contacted Support and my router was reset. Prior to contacting them my HP Laserjet printer was working fine wirelessly. Now it no longer prints. Any ideas on how to fix it. I am using a Mac desktop, Big Sur 11.6

2 Replies

Sort By
  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Sep 16, 2021

    Have you tried to reconnect the printer to the wireless network?

     

    DarrenM

    • Swordman49's avatar
      Swordman49
      Aspirant
      Sep 21, 2021

      DarrenM

      Thank you so much for your suggestion. I finally figured it out. It had to do with the printer setup.

      Swordman49