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Forum Discussion
AX1800
Was happy with the community chat, But when I went on live chat, the operator then said she was going to have someone from technical support to help me, He called, asked for my IP address told me he ...
Any progress on this?
Bartfai wrote:
Was happy with the community chat, But when I went on live chat, the operator then said she was going to have someone from technical support to help me, He called, asked for my IP address told me he would have me up and running in no time, then proceeded to tell me I was being hacked in from all over, and told me I needed to buy protection from Netgear, rambled on trying to scare me that we were not secured internet ( my husband is a police officer working from home with the most secure network ever) he continued to harass me about getting this protection, and when I said not at this time, he got short with me and said he could not help me hook up my net gear. Kinda seems like a scam, rather than helping me get my Netgear working.
We still to this day spent a fortune on Netgear and cannot get a better signal