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AX3000 Model RAX40 will not connect to internet
I just purchased an AX3000 Model Rax40 to replace an older working router. When I try to set it up in Nighthawk, I get an error when it checks for an internet connection. I confirmed that the Interne...
Problem solved the WPS button was depressed and stuck.
What modem/gateway are you connecting it to?
What's the old router?
The router is attached to a Spectrum Cable Company cable modem. The existing router is a Netgear AC1750
Neither of those are models.
spectrum has a ton of different modem and modem/router combo devices.
and AC1750 is a speed, not a model.
Not trying to be sarcastic but when helping on a forum, specifics are key since we aren't there to see what you're doing or have.
- The existing router is a Netgear R6400 and the modem does not have any model identified but there is a E31U2V1
TravelGuy wrote:
.....the modem does not have any model identified but there is a E31U2V1Looks like modem only. That rules out several possible problems.
Your first message said that you tried to set up the new router with the Nighthawk app. That's supposed to be easy, but it doesn't give you as much control as you'd get with a manual installation.
How do I install my NETGEAR router using the router web interface? | Answer | NETGEAR Support
You also said earlier:
I get an error when it checks for an internet connection.
What was that error?
