NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
duaneklotz
Jun 17, 2020Guide
AX3000 stops broadcasting Wifi RAX35
This is a RAX35 but only the RAX40 is listed in the Model listing. I purchased a Nighthawk AX3000 about 4 months ago. 6 weeks ago it stopped broadcasting Wifi but the Ethernet ports to the internet...
Christian_R
Aug 11, 2020NETGEAR Employee Retired
Hello Nighthawk AX Community,
May you revert to the previous firmware version and let me know if your issue persists.
https://kb.netgear.com/000061320/RAX35-Firmware-Version-1-0-3-62
Thanks,
Christian
Motoguzzler
Aug 13, 2020Tutor
No interruptions since I rolled back the firmware upgrade and turned off automatic update. Several weeks of three to four times a day power downs restarts and now back to normal pre July performance. Two days of normal operation has convinced me that this is the issue!
- duaneklotzAug 13, 2020Guide
I have the same issue when rolling back to .62 as it powers down and restarts several times a day which is not fun when presenting on line. Interesting that the RAX40 seems to be the same machine but with a USB port. It has the same firmware upgrade versions as the RAX35. The 40 has a version .64 which fixed the problem of random resets in version .62. I think I will try the 64 firmware.
- duaneklotzSep 06, 2020Guide
Very frustrated as seems to be little concern about fixing firmware. Rolled back to .60 and still had issues. RAX 40 and RAX 35 seem to be same machine except RAX 40 has a USB and has the same plus many more firmware updates. Use the RAX 40 .64 update (the one before .80) on my RAX 35 and after a bump in the first 24 hours has been working great! Sad had to find my own solution for a company that I have had the past great support from!!
- MotoguzzlerSep 06, 2020Tutor
I have had no further issues since rolling back firmware so back to original pre end of June performance.