NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Pheupheu's avatar
Pheupheu
Follower
Dec 08, 2020

AX4 keep disconnecting

Dropping almost everyday.
Have to unplug.
Already updated firmware.
so annoying.
Didn't have any problems with X6 router.

1 Reply

  • What router do you have? X4 isn't the model number

    What firmware is on it? 

    What modem/gateway are you connecting it to? 

    Is it wired devices dropping? Do wireless devices?
    What exactly is happening? you didn't give much for details and we're not there to see whats going on so we need details.