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Forum Discussion
GKL_SC
Apr 04, 2024Aspirant
AX5400 (RAX50) can't copy files to USB connected external SSD
Hopefully there is a simple solution to this problem: We recently bought a "NETGEAR Nighthawk 6-Stream AX5400 WiFi 6 Router (RAX50)" and on the product description page it includes: "Share a ...
- Apr 05, 2024
GKL_SC wrote:
added note: I tested the SSD by connecting it to my laptop and was able to copy files to it so I know the drive is working okay, it is formatted exFAT
ReadySHARE does not support exFAT.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual USB device requirementsOr:
What are the USB drive requirements for ReadySHARE on my NETGEAR router? | Answer | NETGEAR Support
Then there is this:
Which USB drives are verified to work with NETGEAR ReadySHARE? - NETGEAR Support
Incomplete and out of date, but may offer a clue or two.
GKL_SC
Apr 04, 2024Aspirant
Thanks for your reply, it is appreciated !
Before posting I had already tried activating "SMB 1.0/CIFS FILE SHARING SUPPORT" and that did not help.
I checked the Netgear app on my android phone and did not see any option for setting up ReadySHARE on the RAX50.
They are currently advertising this router with having this ability: "Share a storage drive with any connected device and create a personal cloud storage to access from anywhere using the 1 x 3.0 USB port"
So if they discontinued allowing you to access an external drive connected to the USB of the router to copy files to then they should remove that from their ad page.
Maybe I am misunderstanding something, but I got the impression from their ad page that you would be able to access files from a connected device.
Thanks in advance for any new ideas to try !
michaelkenward
Apr 04, 2024Guru - Experienced User
GKL_SC wrote:
I checked the Netgear app on my android phone and did not see any option for setting up ReadySHARE on the RAX50.
The Netgear App is hopeless if you want to do anything "complicated". It is designed for the "lowest common denominator". Good for simple jobs, but hopeless for fine control.
Best done with a web browser and the graphical user interface (GUI). A wired PC is preferable, but a browser over wifi can also handle it.
Did you struggle your way through the manual?
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Connect a USB storage device to the router
They are currently advertising this router with having this ability: "Share a storage drive with any connected device and create a personal cloud storage to access from anywhere using the 1 x 3.0 USB port"
Those two claims don't belong together. Local access is not the same as cloud access. There is no reason why your PC shouldn't work with that.
The manual doesn't mention the world "cloud", so I have no idea what that ad is trying to sell.
- GKL_SCApr 04, 2024Aspirant
Thanks again, I had found the manual online and logged on thru a web browser and followed the directions as you mentioned, not sure what happened but now the SSD does not even appear at all, let along be able to copy files to.
I ran a windows diagnostic and it simply said it could not find \\readyshare
If there is another solution let me know, thanks.
- GKL_SCApr 04, 2024Aspirant
added note: I tested the SSD by connecting it to my laptop and was able to copy files to it so I know the drive is working okay, it is formatted exFAT
still no success getting it even seen back on the network like before
- GKL_SCApr 05, 2024Aspirant
Added note:
from a Netgear support page:
Quick Start Instructions
- Connect USB drive to the router
- For Windows: Open Windows Explorer and enter \\readyshare in the address bar
....but \\readyshare did not appear.
Also, I tried different computers and saw same lack of results
hope I can find a solution else I might have to post a 2 or 3 star review to caution people readyshare might not work for them also, and I prefer posting positive reviews.