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Forum Discussion
GKL_SC
Apr 04, 2024Aspirant
AX5400 (RAX50) can't copy files to USB connected external SSD
Hopefully there is a simple solution to this problem: We recently bought a "NETGEAR Nighthawk 6-Stream AX5400 WiFi 6 Router (RAX50)" and on the product description page it includes: "Share a ...
- Apr 05, 2024
GKL_SC wrote:
added note: I tested the SSD by connecting it to my laptop and was able to copy files to it so I know the drive is working okay, it is formatted exFAT
ReadySHARE does not support exFAT.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual USB device requirementsOr:
What are the USB drive requirements for ReadySHARE on my NETGEAR router? | Answer | NETGEAR Support
Then there is this:
Which USB drives are verified to work with NETGEAR ReadySHARE? - NETGEAR Support
Incomplete and out of date, but may offer a clue or two.
GKL_SC
Apr 04, 2024Aspirant
added note: I tested the SSD by connecting it to my laptop and was able to copy files to it so I know the drive is working okay, it is formatted exFAT
still no success getting it even seen back on the network like before
michaelkenward
Apr 05, 2024Guru - Experienced User
GKL_SC wrote:
added note: I tested the SSD by connecting it to my laptop and was able to copy files to it so I know the drive is working okay, it is formatted exFAT
ReadySHARE does not support exFAT.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual USB device requirements
Or:
What are the USB drive requirements for ReadySHARE on my NETGEAR router? | Answer | NETGEAR Support
Then there is this:
Which USB drives are verified to work with NETGEAR ReadySHARE? - NETGEAR Support
Incomplete and out of date, but may offer a clue or two.
- GKL_SCApr 05, 2024Aspirant
Thanks, I am somewhat tech savvy in some areas but areas like this I have to research to find answers 😆
I reformatted the 500GB SSD to NTFS and the router page finally shows it as ready.
Still have a problem though, it won't let me copy files from my computer to that SSD connected to the router.
When I had the SSD connected to my computer I added a couple files after reformatting to NTFS and I can see those files on the SSD (now connected to the router) but it won't let me copy and paste from or to the SSD.
At least I made some progress in that the router page now shows the Readyshare status as "Ready" whereas it did not show that before changing to NTFS, but the Readyshare is useless if I can't copy or paste files to and from it.
Hopefully it won't take me hours to figure that problem out 😆
Thanks again for your help, it is appreciated !
- GKL_SCApr 05, 2024Aspirant
Added note:
I just found out the files I already had put on the SSD drive when it was connected to my laptop I could copy back to my computer FROM the SSD (now connected to the router) but it still won't allow me to copy files from my computer TO the SSD connected to the router.
- GKL_SCApr 05, 2024Aspirant
Someone on another thread helped me realize I needed to change my external SSD from exFAT for it to work with the router USB and after reformatting the SSD to NTFS it finally had it status recognized as "ready" on the router page whereas before it did not.
But afterwards I found out the files I already had put on the SSD drive when it was connected to my laptop I could copy back to my computer FROM the SSD (now connected to the router) but it still won't allow me to copy files from my computer TO the SSD connected to the router.
Any ideas what to try are appreciated !