Forum Discussion

Aspirant

Apr 04, 2024

Solved

AX5400 (RAX50) can't copy files to USB connected external SSD

Hopefully there is a simple solution to this problem: We recently bought a "NETGEAR Nighthawk 6-Stream AX5400 WiFi 6 Router (RAX50)" and on the product description page it includes: "Share a ...

michaelkenward
Apr 05, 2024
GKL_SC wrote:

added note: I tested the SSD by connecting it to my laptop and was able to copy files to it so I know the drive is working okay, it is formatted exFAT

ReadySHARE does not support exFAT.

Visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

Check the section in the manual USB device requirements

Or:

What are the USB drive requirements for ReadySHARE on my NETGEAR router? | Answer | NETGEAR Support

Then there is this:

Which USB drives are verified to work with NETGEAR ReadySHARE? - NETGEAR Support

Incomplete and out of date, but may offer a clue or two.

GKL_SC

Aspirant

Apr 05, 2024

Someone on another thread helped me realize I needed to change my external SSD from exFAT for it to work with the router USB and after reformatting the SSD to NTFS it finally had it status recognized as "ready" on the router page whereas before it did not.

But afterwards I found out the files I already had put on the SSD drive when it was connected to my laptop I could copy back to my computer FROM the SSD (now connected to the router) but it still won't allow me to copy files from my computer TO the SSD connected to the router.

Any ideas what to try are appreciated !

GKL_SC

Aspirant

Apr 05, 2024

Okay, experimenting I found out that after finding out the address to use -

\\readyshare\USB_Storage

if I did a right-click on my computer desktop and made a desktop shortcut to that address that I could copy and paste files back and forth between my computer and the external SSD connected to the router.

previously I had tried entering addresses in a browser window, but for whatever reason it works good by opening access to it from making a desktop shortcut.