NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rjgvt
Aug 21, 2024Aspirant
AX5400 RAX50 for Fidium Fiber
New member here. Recently switched from Consolidated Communications slow DSL, 9Mbps/1Mbps to Fidium Fiber 300Mbps/300Mbps at my camp. My camp is 20’ x 20’. Their router is connected to the ONT that t...
Kitsap
Aug 23, 2024Master
rjgvt wrote:The ONT is separate from the router that Fidium Fiber provided. The ONT is a small powered box that has the fiber cable input and an ethernet cable that goes to the Adtran router. The only control for the Adtran router is through their mobile app, which is very little. Unable to connect a laptop to the router for setup.
My goal is to be able to see the 3 IP cameras from home and unable to do with the Adtran router. I will need to use my own router so that I can do port forwarding and add my host domain. Netgear makes it easy to do this. Also will save $10 per month if I use my own router. That's why I was looking at the Netgear AX5400 RAX50.
What is the brand name and model number of the ONT with the Ethernet output? That is the device that is going to provide input to a new router. Specifically what the device is needs to be part of the decision on what router to purchase.
rjgvt
Aug 23, 2024Aspirant
Kitsap wrote:
What is the brand name and model number of the ONT with the Ethernet output? That is the device that is going to provide input to a new router. Specifically what the device is needs to be part of the decision on what router to purchase.
I don't know the brand name of the ONT, I'll have to wait until I'm at that location next time I go there. Considering the routers that Fidium Fiber recommends, I don't think it matters but I could be wrong. Thanks for the input.
- rjgvtSep 02, 2024Aspirant
UPDATE:
Purchased a Netgear AX5400 RAX50-V2 from Staples a few days ago, they had it in stock and let me use my GF's $10 off online coupon.
I set the router up at home with a laptop. I set the 2.4GHz WiFi name and password the same as the original Fidium router. I hoped that the Blink Sync Module and TempStick would connect without relearning. I set up the 5GHz WiFi name and password. The original Fidium Fiber router was not able to set up the separate frequencies. Also set up port forwarding for the three IP cameras and added my DYN host domain info.
Went to my camp yesterday and called Fidium Fiber tech support. It's always a crap shoot on a weekend as the support people on weekends/evenings are out of the US. Weekday support is in the US.
The Netgear router has a MAC address on the packaging box and on the router itself. The MAC address internal to the router is 1 digit higher for the last numbers. I read on another forum to use the higher MAC address. I gave the Fidium tech person the internal MAC address. She told me to wait 10 to 20 minutes. After 10 minutes the router was up and running.
The Blink Sync Module and TempStick connected with no issues. The IP cameras worked as they should after plugging in the power cords.
I'm getting 341 Mbps download/334 Mbps upload for 5GHz and 167 Mbps download/149 Mbps upload for 2.4GHz. Used Speedtest on my iPhone 13Pro. Paying for 300Mbps/300Mbps.
I registered the Netgear router on their website but did not download the app or enabled the Armor. Also did not update the firmware. Not sure if I should download the app. Any thoughts on that?
Thanks.
- michaelkenwardSep 03, 2024Guru - Experienced User
rjgvt wrote:
I registered the Netgear router on their website but did not download the app or enabled the Armor. Also did not update the firmware. Not sure if I should download the app. Any thoughts on that?
A firmware update should not disrupt a system that is working as expected. (It is usually better to update it before you start using the device.) But it is a good idea to create a backup before you you do it.
You also have more control if you update the firmware manually:
How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support
As to the app, it depends on what you want to do with the router. There are a few things that you can do with the app that are not available in the a web browser and the graphical user interface (GUI). The app is not likely to do any damage to a working network.
Just another user with time on their hands.