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Forum Discussion
Dugga12
Nov 22, 2021Initiate
AX5400 replacing R6400v2
I'm replacing my R6400v2 [2.4G@400Mbps/5G@1350Mbps] with an AX5400 [2.4G@600/5G@4800Mbps]. I have been managing my R6400v2 with the Nighthawk app on my iPad Pro. I'm assuming the steps I'll have to ...
- Nov 23, 2021
You shouldn't need to uninstall the app.
When the app doesn't detect your router, it should offer to remote connect or "new system setup".
You should be able to follow th new system setup option.
Also, what modem/gateway are you connecting it to? Some you have to power the modem/gateway down for a bit without a router connected and then power it back on. Then connect the router.
plemans
Nov 23, 2021Guru - Experienced User
You shouldn't need to uninstall the app.
When the app doesn't detect your router, it should offer to remote connect or "new system setup".
You should be able to follow th new system setup option.
Also, what modem/gateway are you connecting it to? Some you have to power the modem/gateway down for a bit without a router connected and then power it back on. Then connect the router.