NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mapastorg's avatar
mapastorg
Initiate
May 27, 2021
Solved

AX5700 Internet LED is not working (OFF)

Router: RAX75 — Nighthawk AX8 8-Stream AX5700 WiFi 6 Router

 

The router has the Internet LED off but I have Internet connection. This is misleading when I am troubleshooting.

I checked the LED Control Settings in Advanced Setup, and it is fine.

I restarted the router a couple of times, and it is still the same.

 

Does anyone have this problem?
Does this have to do with a recent firmware?

 

Hope someone help me. 

Thanks in advance.

  • mapastorg's avatar
    mapastorg
    May 27, 2021

    After reading the router's manual, I found the solution.

     

    To turn the LEDs on or off using the LED On/Off switch:
    Move the LED On/Off switch on the rear panel to the On or Off position. 

     

    Apparently, some of my kids attempted to hack the router :)

2 Replies

Sort By
  • mapastorg's avatar
    mapastorg
    Initiate
    May 27, 2021

    After reading the router's manual, I found the solution.

     

    To turn the LEDs on or off using the LED On/Off switch:
    Move the LED On/Off switch on the rear panel to the On or Off position. 

     

    Apparently, some of my kids attempted to hack the router :)

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      May 27, 2021

      Hello mapastorg, 

       

      Haha, thanks for providing an update to your thread as it may possibly help others! 

       

      Regards,

      Christian