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Forum Discussion
JAMIEBRANDON
Jan 04, 2021Follower
AX5700 LAN IP changes not saving
Hi All - I am reachiug out to the forum here hoping to get some insight on a problem- I Got this new router today , AX8 Nighthawk AX5700(the one with the funky imperial transport looking wings on it) , and trying to set up like my previous netgear router- However I am unable to change the LAN ip of router , it always reverts back to defaults 192.168.1.1 - what am I doing wrong here?? clicking APPLY each time and letting it do it's thing but always comes back to login as out of box IP address. I updated the firmware as instructed , rebooted a bunch already. still defaults to generic IP .. Grrr
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- Christian_RNETGEAR Employee Retired
Hello JAMIEBRANDON,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian