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dennisg9987's avatar
dennisg9987
Follower
Jan 17, 2021

AX6 6-stream WiFi Router AX 4300 Model#RAX45

Hi, just installed Nighthawk router and netgear 8 port switch.

Running wired connection to my tv via netgear switch. 

Netgear switch replaced older switch. T

rying to connect my roku via wired connection.

Roku set up says I am connected via wired connection to router but not connected to internet.

How do I correct this?

Thanks for any help. Dennisl

 

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jan 21, 2021

    Hello dennisg9987,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian