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Forum Discussion
SchubeTube
Dec 09, 2021Aspirant
AX6 Power Amber LED, No Internet LED
Wife disconnected the modem on accident and and after reconnecting, the Nighthawk X6 RAX50 wifi can't be found. The Power LED comes on blue and turns Amber. Occasionally blinks and flickers to blue, b...
SchubeTube
Dec 09, 2021Aspirant
According to the app, the firmware is 1.0.4.100.
Our internet is through Insight/Spectrum, but we use our own Arris modem SB6183.
I have tried power off sequence for both modem and router, in delayed 2 min reconnect.
If it helps, I should also note we also have an ASUS router that is hubbed off of a Giga Switch that reconnected after a hard reset. But the Nughthawk baffles me.
Our internet is through Insight/Spectrum, but we use our own Arris modem SB6183.
I have tried power off sequence for both modem and router, in delayed 2 min reconnect.
If it helps, I should also note we also have an ASUS router that is hubbed off of a Giga Switch that reconnected after a hard reset. But the Nughthawk baffles me.
FURRYe38
Dec 10, 2021Guru - Experienced User
So how is the modem and NG router connected? The RAX router needs to be connected directly behind the ISP modem. There should be no LAN switch in between these two devices.