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Forum Discussion

Sana's avatar
Sana
Aspirant
Jan 17, 2021

AX6200

I bot RAX78 very recently. My existing TP-Link Kasa Smart Dimmer Switches (3) could always have intermittent connection problems every 10-30 secs. So it's become issue with voice controlling either t...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jan 21, 2021

Hello Sana,

 

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

 

https://www.netgear.com/support/contact.aspx

 

Christian 

  • Sana's avatar
    Sana
    Aspirant
    Jan 22, 2021

    Hi All,

    I contacted TP=Link Kasa for their expert opinion.

    They suggested - i un-Check the Smart Connect and re-start the router.

     

    It went off very well. 

     

    Hemanth