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Forum Discussion

kdogfister's avatar
kdogfister
Aspirant
Nov 23, 2020

AX6600 and Mitel 5330 stuck in DHCP discovery

I have a brand new AX6600 that is up and running great. Unfortunately, my Mitel 5330 phone gets stuck in discovery mode when connected to it. Have a non-router modem from the cable company and the phone works fine when plugged directly into the modem.

 

What am I missing that is causing the IP phone to get stuck?

2 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello kdogfister, 

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian 

    • kdogfister's avatar
      kdogfister
      Aspirant
      Thank you, I have. Figured I’d check here as well to see if this was a common issue.