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AX8 AX5700 (RAX75) Management Software freeze every day along with the AD7000 (R8900)
I bought this AX8 AX5700 (RAX75) router from Costco to replace my AD7000 (R8900) which also bought from Costco. I did the firmware updates as soon as it forced me to complete admin setup. I then se...
Thanks for the link however....
I guess netgear has problem(s) everywhere and that is absolutely unfortunate. i bought Arlo a couple of months ago and it could not recognize my existing netgear account and forced me to create another account and now it messed up my both netgear and alro accounts! it keep saying when i try to login that "incorrect password!" and sometime some other message and force me to change the password but while changing it recognizes my old password and says I cannot reuse the same password. So, if it knows that my password exist then why in the heck it does not let me in?
Likewise, on this forum, if you click on the link "Start a New Conversation" at the top, it takes you somewhere and if you click on Create a New Discussion it takes you somewhere else. So, I ened up posting the same thing in at least 3 different places, i believe!
Folks at netgear, please i am begging you, test your websites, mobile apps and router management software before you publish! Also, try free beta testing and not trying to rip off the beta testers for montly $20 subscription and not owning the device and also paying the shipping charges, that is just ridicuolous. If i have to pay monthly suscription for years then i have to own the device...
Vincy wrote:I guess netgear has problem(s) everywhere and that is absolutely unfortunate.
Unfortunately, that's very true. Amazing the RAX80/75 (or even more all AX routers) present the many different problems as seen on many different and earlier Netgear routers before. Some pintually fixed on some models (depending on the noise by customers e.g. hers in the community or in the support channels), but overall almost everything you wrote above ready more than familiar.
So I ask again AbhayB to take responsibility, answer your customers as long as they are our customers, and provide reasonable timeline to fix the mess all over.
Vincy wrote:i bought Arlo a couple of months ago and it could not recognize my existing netgear account and forced me to create another account and now it messed up my both netgear and alro accounts! it keep saying when i try to login that "incorrect password!" and sometime some other message and force me to change the password but while changing it recognizes my old password and says I cannot reuse the same password.
Arlo and Netgear are two complete different businesses for a longer time. When things were split, the account data from Netgear was duplicated for Arlo (conditions unknown to me - we're Arlo and Netgear customers).
Well possible you can't change the password of either a Netgear or an Arlo account to the same password as already in place.
Vincy wrote:Likewise, on this forum, if you click on the link "Start a New Conversation" at the top, it takes you somewhere and if you click on Create a New Discussion it takes you somewhere else. So, I ened up posting the same thing in at least 3 different places, i believe!
"Start a new Conversation" does allow to select some community sections within the form (the Show all does oddly not show all, however the AX router section is available before), regardless from the current section. The "Create a New Discussion" does open a new thread in the current community (not somewhere else).
This discussion has now been duplicated over here:
AX8 AX5700 (RAX75) Management Software freeze ever... - NETGEAR Communities
