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Forum Discussion

bayarnd's avatar
bayarnd
Star
Nov 16, 2019

AX8 (RAX75) ext. USB Disks work fine, but get disconnected after a while.. anyone else?

Hello everyone.. My 10 days-old AX8 works pretty well. I connected a variety of hardwired and wireless devices (cameras, smart plugs, ipad and iPhone, Windows PC, WD Cloud NAS etc), coverage and spe...
Barone23's avatar
Barone23
Initiate
Jan 06, 2020

Hey,

 

I'm also having the same issue. Mine had been working fine for several months and then i updated it last night to the firmware version ending in 30. Then i began having the same issue you are having. Disk stays connected for what feels like 25 minutes and then goes "offline" i just rolled back to firmware ending in _24 to see if that will remedy the issue. This was the firmware i was using previously and it looks like my devices (PC, Nvidia Shield) reconnected to it much quicker. Either that or I'm going crazy looking this stuff up. if you found a solution let me know. Good luck.