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Forum Discussion
BILLING - about to report as a fraudulent charge
I have always been a loyal Netgear purchaser - that is no longer true after this past year's experience. It is nearly impossible to reach someone. When I initially was having problems I ultimately r...
A couple things.
1. I'd strongly encourage you to fill it with your credit card.
2. Try taking a look at this thread to disable the auto renewal. I don't currently have my Orbi or nighthawk running or I'd ensure thats the route to follow.
https://community.netgear.com/t5/NETGEAR-Armor/Disable-Armour-auto-renewal/m-p/2050423
3. Sadly, subscription services do need to go through support. This is the public support community where members of the public help out. we can't change anything with netgear. So do continue with support. I'll tag a mod and see if it helps