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Forum Discussion
jlfryar1
May 31, 2020Aspirant
C6300 2.4 and 5 ghz channels locked???
Hardline works WiFi does not. Clueless as to what to do.
jlfryar1
May 31, 2020Aspirant
So on mobile devices I see my 5g channel appear but no 2.4. On my laptop I see neither channel, neither is detected. The 2.4 light and the 5 light are solid green. I can access the net through Ethernet only
plemans
May 31, 2020Guru - Experienced User
What chipset is in the laptop? if it doesnt' have a 5g wireless card in it, you won't be able to see it.
has the 2.4ghz ssid broacast been disabled in wireless settings?
Or the ssid hidden for 2.4gh?
have you logged in through settings to check this?