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Eyoshina's avatar
Eyoshina
Follower
Nov 03, 2020

Cable not detected

I made it most of the way through set up but keep getting a message that the Ethernet cable is not connected. I did this step multiple times . Still not able to complete setup.

1 Reply

  • are you installing a modem?
    Modem/router combo device? 

    You didn't give us any info on what you're actually installing. 

    Or who your isp is. 

    Is it an ethernet connection not connecting? is it a coax? 

    Whats actually going on since we aren't there to see what you're doing/done.