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Solved
Can access router thru phone WIFI using Nighthawk app but not from any of our laptops
Nighthawk AX6 AX5400 6-Stream WiFi Router (RAX50) Windows computers and Android phone We had about a 3 day power outage recently and it took them about a week to get the internet back up. ...
Just wanted to report that the issue was resolved when I switched from the guest network, I did not initially think being on the guest network was the problem because before the power/internet outage I was able to access the router with my computer being on the guest network. I was able to get my printers back online again also but not sure if that was a direct result of changing from the guest network though it now seems likely.
added note: just researched it and the Nighthawk app seems to be for mobile devices only and not computers, so at least for now I am limited to having to use my phone to access the router via the Nighthawk app.
Just wanted to report that the issue was resolved when I switched from the guest network, I did not initially think being on the guest network was the problem because before the power/internet outage I was able to access the router with my computer being on the guest network. I was able to get my printers back online again also but not sure if that was a direct result of changing from the guest network though it now seems likely.