NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cfast20
Jun 02, 2020Follower
Can no longer connect to r8000's IP after switching to AP mode.
I recently switched my r8000 router to use AP mode instead of acting as a router to solve an issue with phones connecting to it, which worked btw, but now I can no longer connect to my r8000 via it'...
plemans
Jun 03, 2020Guru - Experienced User
If the R8000 is in access point mode, the arris is assigning IP addresses. If you log into the arris and check its attached devices list (or equivelent), it should have the ip address for the R8000 in there. If not, try rebooting the r8000 and checking the list again.
- michaelkenwardJun 04, 2020Guru - Experienced User
An easy way to get the IP address of the device is to install the Netgear desktop genie for your operating system, and then look at the network map.
The map may even have a clickable link to the AP's graphical user interface.
If you want the desktop genie for Windows start here:
genie Landing Page | Apps | Discover | Home | NETGEAR
You may have to dismiss an annoying pop-up that tries to push a mobile app down your throat.