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Forum Discussion
can not access router and internet
I have a RAX40V2，There have been frequent problems recently。 The problem is “can not access interent and also can not access router” When the problem occurs 1 The led on the router are normal，but ...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
thanks for your reply
i think the device and network connected to the wlan port are OK。
The biggest problem I encountered was that I couldn't access to the router 。so i can not find out what happens
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Zhongxing Telecom Equipment
ZXHN F650
Has a factory reset and setup from scratch been performed since last FW update?
it has been done
A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
power off just for a little while