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can not access router and internet
I have a RAX40V2，There have been frequent problems recently。 The problem is “can not access interent and also can not access router” When the problem occurs 1 The led on the router are normal，but ...
thanks for your reply
i think the device and network connected to the wlan port are OK。
The biggest problem I encountered was that I couldn't access to the router 。so i can not find out what happens
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Zhongxing Telecom Equipment
ZXHN F650
Has a factory reset and setup from scratch been performed since last FW update?
it has been done
A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
power off just for a little while
Your ISP Modem/ONT already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.Try option #2 first...
Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode it already in this mode
it already in this mode（far before this problem occurs）
ZXHN F650 in bridgemode
RAX40 be a router