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Forum Discussion
TheRealVicTap
Jul 26, 2019Aspirant
Cancel Permiere Membership
en trying to cancell my premiere membership before the 30 days trial period. I have opene tickets and made calls and no one knows. I have 1 day left to cancel. I need to cancel today and return the RAX120. Not what I was expecting.
3 Replies
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- Christian_RNETGEAR Employee Retired
TheRealVicTap - Send me a message with your email address and case number and I can have our Customer Care reach out to you.
~Christian
- TheRealVicTapAspirant
Tickets 41503781, 41503779. I spent an hour on the support line and no answer. I was #3 on the queue and suddenly I was #8 after half an hour and #12 after an hour. I am placing a hold on my card and will not allow this charge to go forward. II have been trying to cancel since since 23 JUL
- Christian_RNETGEAR Employee Retired
Hello - Thanks for the information. I have forwarded it to our Customer Care Team and they should be contacting you as soon as possible.
~Christian