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Forum Discussion
Solved
Cannot complete registration process
When working through the registration process, it sent me an email and put me on this web page:
The email was received, but it has no links to verify the email.
Back on the web page, click on the Continue button to get here
that was a broken link page.
Click on the link to report the problem to get here
https://netgear.secure.force.com/cases/logabug.jsp
The text indicated it was another broken link page.
I am still not registered for this product.
[Moderator Edit] removed serial number and code
According to the Netgear Warranty Check https://my.netgear.com/warrantycheck.aspx your RAX10 acquired on the 9th was correctly registered on the 10th July 2025.
Have access to your HTTPS://my.netgear.com/ account?
2 Replies
According to the Netgear Warranty Check https://my.netgear.com/warrantycheck.aspx your RAX10 acquired on the 9th was correctly registered on the 10th July 2025.
Have access to your HTTPS://my.netgear.com/ account?
Checking your link from above does apparently open some pop-up message (tough empty) ...
...on closing using the [X] top right, a success message confirmation does show.
I'm not Netgear, however it looks to me they had extended the registration process using sone intermediate Salesforce links, which might cause some issues, probably due to some cookie handling and/or some local Internet "Security" app in your browser session, or it's data path.