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Forum Discussion
smclayjr
Apr 10, 2020Aspirant
Cannot connect Google home to Nighthawk AX8 router
Model RAX75 AX5700 Used at home Firmware says up to date V1.0.1.70_1.0.20 Cannot connect google home to router.
plemans
Apr 10, 2020Guru - Experienced User
the google home (not mini) is compatible with 5ghz. Have you tried setting it up on that band?
what modem are you using?
smclayjr
Apr 10, 2020Aspirant
5ghz doesn't work either. I get internet into my router from my ISP. There is no modem. Clarity Connect points their antennae to their broadcast location a few miles away. The google home worked great with my previous Linksys router.
- plemansApr 10, 2020Guru - Experienced User
Some of these wifi to the home setups have their own router running (corportate) or a small integrated router into the antenna box.
If this is the case, you could be in a double nat which can cause setup issues.
https://kb.netgear.com/30186/What-is-Double-NAT
have you checked with clarity connect to see if this is the case?