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Retired_Member's avatar
Retired_Member
Jun 10, 2020
Solved

Cannot unregister WiFi 6 Router AX1800 from netgear acct or Genie for new owner

Need help unregistering Netgear router.  I have sold my registered Netgear product AX1800 Router & Satellite (Router MR60, Satellite MR60) and the new owner cannot register it as he says it is still...
  • Christian_R's avatar
    Christian_R
    Jun 12, 2020

    Hi Dnels, 

     

    Please contact our Customer Care and provide your serial number and email address associated to the router. You may contact our Customer Care at customer.service@netgear.com.

     

    Christian 

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 12, 2020

Hi Dnels, 

 

Please contact our Customer Care and provide your serial number and email address associated to the router. You may contact our Customer Care at customer.service@netgear.com.

 

Christian